Office 365’s design undergoes an overhaul

Microsoft recently announced that Office 365 apps, including Excel, Outlook, PowerPoint, and Word will be going through a design overhaul to boost productivity of their subscribers. They plan on releasing new features in the next few months. Check out what they have in store.

Simplified ribbon

The biggest update is with the ribbon, which is a command bar at the top of a window. The new design now has a simpler, cleaner look that gives users the chance to customize the tools they work with most, simply by pinning apps or files to your Windows taskbar. Even though this new ribbon is designed with simplicity in mind, if you don’t find it helpful you can still revert back to the regular three-line view.

Some users may already be using this new ribbon in the online version of Word, while Outlook for Windows will receive it sometime this month. However, Microsoft disclosed that they aren’t yet ready to roll it out to PowerPoint, Word, and Excel for Windows.

Improved search option

One of the major changes is with the search option in Microsoft Office apps. The developers improved the search experience by using Microsoft graph, so users can now see search recommendations when they move their cursor to the search box. Some have already seen this update take effect, but it won’t be available for Outlook on the web until August.

Better colors and icons

To make the overall design more aesthetically pleasing, the colors and icons of every app have been revamped, too. They wanted a more modern look crisp and clean no matter the size of the user’s screen, which is why they employed scalable graphics. It first debuted on Word before appearing on Excel, PowerPoint, and Works for Windows last month. As for Outlook for Windows and Mac, users can expect the update later this summer.

Office 365 is constantly evolving to benefit subscribers. And to make things even more interesting, users will be chosen at random over the next several months to receive the updates, and Microsoft will gather their reviews to make further improvements. Co-creating new features with customers is something Microsoft truly believes in, so this isn’t simply a social media tactic.

So as you hang tight for these coming changes, consider increasing office collaboration by migrating your files to the cloud. Call us today to get started!

5 mistakes businesses need to avoid online

Nowadays, business owners have a number of social media accounts used for various purposes, whether it’s to communicate with existing and potential customers, to showcase and announce their latest products, or to expand their online presence. But, one wrong move is more than enough to tarnish your organization’s hard-earned reputation. So watch out for these common online reputation management mistakes.

Your online reputation will not take care of itself

Assuming that your enterprise doesn’t need an online reputation management (ORM) strategy is the most common ORM mistake business owners should avoid and, probably the first one as well. Just because your business’s reviews were positive today, doesn’t mean they will be tomorrow. Your online reputation can change in an instant.

Think about it: The key to protecting your business from the harmful bad reviews is a good ORM strategy. In short – this is a process that could make or break your reputation, and you should be extra careful. The more work you put in ORM, the more control you have over what appears in search engines for your products or services.

Expressing your personal opinion

You’re making a big mistake if you let your emotions get in the way when posting content on your business’s social media profiles. Discussing religion, politics, or other controversial issues may turn off people who matter to your business. Unless they’re relevant to the nature of your business, avoid mentioning sensitive topics. Instead, try to keep a neutral tone, since the goal of your social media efforts is to appeal to everyone.

Ignoring or responding aggressively to negative comments

Negative feedback can be painful to hear but, if you can put aside your pride, it is a real opportunity for improvement. When customers post a negative comment, ignoring it can make things go from bad to worse. Customers may think that you’re not taking their issue seriously, and could resort to posting complaints on all sorts of platforms, which quickly become impossible to control.

Also, don’t let things get out of hand – reply in a timely manner and try to solve problems as best you can, not by posting abusive rants or sending back angry emails to authors of bad feedback.

Posting fake reviews (both negative and positive)

Another online reputation mistake is to post negative reviews on your competitors’ website to dampen their credibility. This underhanded strategy is ethically wrong.

On the other hand, influential websites like Google have algorithms in place to help weed out false customer feedback, so making the mistake of posting fake client reviews to boost your business is such a waste of time and effort. Instead, focus on delivering high-quality products and services to generate authentic customer reviews, which can really pay off in the long run.

Being inconsistent

To build a good online reputation, you need to be consistent. Your social media fans followed your page for a reason – they have certain expectations that you will post regular and interesting content. Updating social media with ten posts one day, followed by complete silence for the following few weeks, is a bad example of consistency. Don’t disappear for days or weeks on end. Try to schedule a routine and interact with your audience on a regular basis.

A credible online reputation is an important part of your business’s public image. If you want to discuss how to establish an online presence and a strong ORM, contact us today and we can give insights from experts.

Regularly evaluate your cybersecurity

Experts estimate that the global market for cybersecurity products this year will exceed that of last year. At first glance, an increase in spending seems necessary and shows that businesses are becoming more aware of cybersecurity issues. But a closer look may prove otherwise. Learn why your company could be investing on cybersecurity products the wrong way.

Uncover threats and vulnerabilities

Every business should evaluate the current state of its cybersecurity by running a risk assessment. Doing so is one of the easiest ways to identify, correct, and prevent security threats. After discovering potential issues, you should rate them based on probability of occurrence and potential impacts to your business.

Keep in mind that risk assessments are specific to every business and there is no one-size-fits-all approach for small business technology. It all depends on your line of business and operating environment. For instance, manufacturing companies and insurance groups have totally different applications to secure.

After tagging and ranking potential threats, you should identify which vulnerabilities need immediate attention and which ones can be addressed further down the line. For example, a web server running an unpatched operating system is probably a higher priority than a front desk computer that’s running a little slower than normal.

Tailor controls to risks

Instead of spending time and money evenly on all systems, it’s best that you focus on areas with high risk. You should address these issues immediately after an assessment, but also put plans in place to evaluate their risk profiles more often.

Assess existing products

Chances are, your organization has already spent a great deal of money on security products and their maintenance and support. By conducting risk assessments more often, you can improve the strategies you already have in place and uncover wasteful spending. You may discover that one outdated system merely needs to be upgraded and another needs to be ditched. Remember, your existing products were purchased to meet specific needs that may have changed immensely or disappeared altogether.

It’s much harder to overcome cybersecurity obstacles if you’re not regularly evaluating your IT infrastructure. Contact our experts for help conducting a comprehensive assessment today!