Groups, Yammer, and Teams defined

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used to communicate and collaborate with coworkers. However, there are subtle differences in the way they can be used, and today we’ll break it down for you.

Outlook Groups
With Outlook Groups, every member gets a shared inbox, calendar, project planner, notebook, and document library. You also get the ability to connect to third-party apps -- like Twitter, Trello, and Mailchimp -- so notifications are sent directly to your shared inbox.

This means all relevant messages and information are contained in one place, so if a majority of your conversations occur via email then, Outlook Groups is the perfect choice. What’s more, HR and Sales departments that communicate with external parties will also find plenty of uses for its email features.

One drawback with Outlook Groups, however, is email overload. Because all messages and notifications are sent to one inbox, users may be overwhelmed by the number of emails they have to sort through every day.

Microsoft Teams
Then there’s Microsoft Teams, a chat-based collaboration platform similar to Slack. It works with Skype for Business so you can text, call, video chat, and share files with colleagues. And thanks to its seamless integrations with other Office 365 programs, you can even work on shared files without having to leave the app.

Unlike Groups, Microsoft Teams is designed for high-velocity collaboration, making it the best of the three for completing projects with tight deadlines or other tasks where employees need immediate feedback.

Yammer
Much like Groups and Teams, Yammer works well with other Office 365 tools like Outlook and OneDrive. But the big difference is Yammer is a social media app designed to foster open communication and break down barriers between teams.

With Yammer, important files and announcements can be shared with the entire company like an office bulletin board. What’s more, users can see the most popular post on their feeds, follow it, and even provide their input by leaving a comment.

Yammer also takes design elements and features from popular social media apps like Facebook, making it a popular choice for companies with a significant number of millennials in their workforce.

Although we’ve discussed the fundamental differences between Groups, Teams, and Yammer, we’ve barely scratched the surface of what each app can do. To figure out which apps you need, you must understand how your employees work, how they prefer to collaborate, and what you want to achieve.

But there’s another way to find the right app for your business. Contact us today for an IT assessment!

Windows releases a new patch for PC users

Two vulnerabilities, known as Meltdown and Spectre, have been found affecting almost every Windows desktop and server. Computers affected by these two vulnerabilities are susceptible to having their data stolen, such as personal photos and passwords. As a countermeasure, Windows developers have released an update for Windows users. Here’s everything you need to know.

Issues with Microsoft’s Spectre and Meltdown patches

After the January 3rd announcement of unprecedented security vulnerabilities, Microsoft has been rushing to release security updates for its Windows operating system. At their most basic, these complex vulnerabilities, named Spectre and Meltdown, make it possible for a program installed on your computer to access any information stored on your hard drive, even if it is protected.

These flaws mean that anything you’ve typed into your computer is at risk: credit card numbers, passwords -- all of it. But don’t rush off to install fixes just yet. There are a few speed bumps you’ll have to navigate on your road to safety.

Incompatibility issues

According to reports, Microsoft’s patches have caused several problems to some users’ computers. For some, installing the new patches has resulted in computers with older processors to crash more often than usual. Users with newer processors have found their computers struggling to boot up, with some never getting past the Windows loading screen.

As a result, on more than one occasion, hardware and software vendors have recommended that its customers postpone installing the new patches.

Spectre and Meltdown can cause serious damage, but that doesn't mean anyone should run off to haphazardly attempt computer repair above their ability. Until the process for installing patches has been ironed out, we recommend enlisting help.

Hire a professional

Given the issues on patches, IT novices shouldn’t update their computers on their own. Without adequate experience, you might install the wrong patch and cause even more problems to your computer. Or worse, install one of the pieces of malware masquerading as Spectre patches. Instead, why not call a professional to update your computer and protect your system from Meltdown and Spectre?

Data and network security is no easy task. We offer advanced, multi-layer protection to keep your data safe and sound. Give us a call and we'll explain how we can help.

Enlist IT help when installing CPU updates

When it comes to security updates, time is usually of the essence. The longer you wait to install a fix from a vendor, the higher the risk of being compromised. But in the cases of the Meltdown and Spectre flaws, you might be better off waiting until a more reliable patch is released. Let’s review what’s going on and what the best course of action currently is.

Unsecured data storage

Spectre and Meltdown are the names given to two hardware flaws that allow hackers to see any piece of information stored on your computer. Although slightly different in execution, both take advantage of a hardware feature that computer chips use to access and store private information. For the last 20 years, security experts believed this information could not be stolen or spied on by malicious software, but that assumption was proven false on January 3, 2018.

Now that the Spectre and Meltdown vulnerabilities are public information, hackers can use them to create programs that steal passwords, social security numbers, credit card numbers, and anything else you type into your computer.

Because these problems are hardware-based, none of the updates will be able to secure the vulnerable storage; they’ll simply prevent your computer from storing anything in it. Currently, there are patches for:

• Operating systems (Windows, macOS, and Linux)
• Web browsers (Chrome, Firefox, Safari, Edge, and IE)
• Chip firmware (low-level programs installed on the processor itself)

If you’re using an Apple computer, these updates are relatively easy to install. If you’re using a Windows or Linux-based computer, these patches may cause your machine to freeze, reboot unexpectedly, or significantly slow down.

Why should I wait to install the updates?

Intel, one of the chipmakers responsible for the Spectre and Meltdown flaws, has provided contradictory recommendations on more than one occasion. As recently as January 18, Intel recommended waiting for an updated patch, but in the same announcement also recommended “consumers to keep systems up-to-date.”

Experts believe detecting an attack that is based on one of these flaws will be relatively easy and represent an alternative to installing updates that could render your computer unusable.

What should I do?

IT support experts will be able to quickly and easily assess what is the best option for your computers. For example, our team can determine whether or not your hardware will conflict with the current patches, and either install them or set up a detection strategy that will help you mitigate the risks without ruining your computer.

If you need expert IT support for quick responses and ironclad security -- give us a call today.